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FAQs

Frequently Asked Questions

Is your practice open to new patients?

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Yes! We are always delighted to welcome new faces to our practice. Whether it is time for your routine cleaning or you have a specific oral health goal in mind, our dedicated team is committed to providing a gentle, high-quality experience from the moment you walk in.

Do you have evening or weekend availability?

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We certainly do. Recognizing that our patients have busy schedules, we provide both late-day and weekend time slots. We strive to make your dental health a convenient priority, so please contact us to coordinate a time that works best for your lifestyle.

What payment methods do you accept?

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To ensure dental care is accessible, we provide numerous payment avenues. We accept cash, debit, and all major credit cards (Visa®, Mastercard®, and American Express®), along with digital payments via Venmo, CashApp, and Zelle. For more involved procedures, we offer flexible monthly financing through CareCredit® and Cherry to help keep your treatment within your budget.

Are Medicaid or Apple Health accepted here?

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Currently, we are not providers for Medicaid or Apple Health. However, we accept a wide array of private insurance plans and offer various payment alternatives to keep your visits affordable. Contact our front desk to discuss your specific situation or to see if we can work with your current coverage.

Will you accept my dental insurance?

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Yes, we work with most major dental insurance carriers. Our administrative team is happy to manage the paperwork and file claims on your behalf to ensure you maximize your benefits. If you have any questions regarding your plan’s specifics, just give us a call—we’re here to help.

What are my options if I don’t have insurance?

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For patients without traditional insurance, we provide an in-office membership plan that makes preventive dentistry much more affordable. Our staff can walk you through the details of the plan and help you find a solution that fits your dental needs.

What do I need to bring for my initial appointment?

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Please come prepared with your identification (photo ID), completed new patient paperwork, and your insurance card if you have one. It is also beneficial to provide a list of current medications, your medical history, and any recent dental X-rays or records from the last six months to ensure a comprehensive evaluation.

What is your policy for missing or changing an appointment?

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We value your time and ask that you provide us with at least 48 hours' notice if you need to adjust your scheduled time. This courtesy allows us to help other patients who may be waiting for care. Please note that appointments canceled late or missed without notice may incur a $50 charge.

What if I feel nervous about visiting the dentist?

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Dental anxiety is very common, and we are here to support you. Please inform our team if you feel uneasy so we can personalize your visit with extra care and comfort options to ensure you feel completely at ease throughout your treatment.

Are you available for dental emergencies?

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Yes, we provide emergency dental services. If you are in pain or have suffered an injury, please call us immediately so we can schedule an urgent consultation with Dr. Punia as quickly as possible.

How do I know if I have a dental emergency?

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A dental emergency is any oral health issue requiring immediate care to stop bleeding, alleviate severe pain, or save a compromised tooth. This includes knocked-out teeth, intense toothaches, facial swelling, abscesses, or fractured teeth. If this happens, contact us right away. In the meantime, rinse with warm salt water, apply cold pressure to any swelling, and keep any broken tooth fragments—do not attempt to fix the issue yourself.

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